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AI & cloud

AI Chatbot Development

We build AI chatbots that answer questions from your own website, help centre, PDFs and product data, using retrieval-augmented generation (RAG) on GPT, Claude or Gemini. They run on your website, WhatsApp or Slack, cite their sources, capture leads and hand the conversation to a person when they should. We design the data handling with Canadian privacy law, including PIPEDA, in mind.

Get a free quoteGet a free quoteWhatsApp usWhatsApp us
Fixed, itemized quote after a free 30-minute call 5.0 on Clutch & GoogleRAG on your contentWebsite, WhatsApp & SlackLead capture & hand-offGuardrails & citations
Summarize this week’s support tickets
312 tickets, 41% resolved automatically, median first reply 2 minutes.
indexretrieveanswer

(01)Scope

What’s included.

AI assistants that answer from your content, not guesswork

  • 01

    Grounded in your content

    Your site, docs, PDFs and FAQs indexed for retrieval, so answers come from your material and stay current.

  • 02

    Your choice of model

    GPT, Claude or Gemini, chosen for accuracy, speed and cost on your actual customer questions.

  • 03

    Website, WhatsApp, Slack

    One assistant on a website widget, the WhatsApp Business Platform and Slack, with shared knowledge and logs.

  • 04

    Leads and hand-off

    Collects contact details, books calls and passes the chat to your team in HubSpot, email or Slack.

  • 05

    Guardrails and citations

    Answers link to their sources, stay on topic and politely decline questions outside your content.

  • 06

    Privacy by design

    Personal data redacted from logs, short retention periods and API settings that keep your data out of model training.

(02)Use cases

What we build with it.

  • Website sales assistant

    Answers product and pricing questions, qualifies visitors and books calls straight into your calendar.

  • Customer support on WhatsApp

    Handles order status, returns and common questions on WhatsApp, with a smooth hand-off to your staff.

  • Internal knowledge in Slack

    Lets staff ask questions of policies, SOPs and technical docs, with links to the exact source.

(03)Outcomes

What you get.

  • Instant answers, day and night
  • Fewer repetitive support questions
  • More leads captured after hours
  • Answers you can trace to a source
  • Predictable model costs

Every project includes

  • A dedicated project manager and one point of contact
  • Fixed, itemized quotes with no hidden fees
  • Weekly demos and a live staging link from week one
  • Code reviews, automated tests and manual QA
  • 30 days of free support after launch
  • NDA on request and full ownership of code and designs

(04)Process

How the project runs.

Clear milestones, weekly demos and a daily written update, so there are no surprises at the end.

  1. 01

    Collect and clean content

    We gather your pages, docs and FAQs, remove outdated material and agree what the bot must never answer.

  2. 02

    Build the retrieval layer

    Content is split, embedded and indexed, then tested against a set of real customer questions.

  3. 03

    Connect channels and CRM

    Website widget, WhatsApp or Slack, plus lead capture and hand-off to your team, all on a staging link.

  4. 04

    Launch and tune

    We go live, review conversations and usage costs on a dashboard, and refine answers and prompts.

(05)Technology

Tools we use.

We choose proven tools for each project and explain every choice. No lock-in: you own the code, the accounts and the designs.

  • OOpenAI
  • Anthropic
  • Google Gemini
  • LangChain
  • Python
  • FastAPI
  • PostgreSQL
  • Next.js
  • HubSpot
  • AAWS

(06)Engagement

Ways to work with us.

Every project is quoted to your scope. After a free 30-minute call you get a fixed, itemized quote before any work begins.

See packages
  • Fixed-price project

    Fixed quoteCustom quote

    A clear scope, a fixed quote and a timeline. Best for websites, stores and MVPs.

    • Itemized quote up front
    • Milestone-based payments
    • 30 days of free support
  • Hourly

    Billed hourlyCustom quote

    Senior developers and designers when you need them, billed in 15-minute steps.

    • No minimum commitment
    • Weekly time reports
    • Ideal for fixes and features
  • Dedicated developer

    Monthly, full-timeCustom quote

    A full-time engineer on your team, managed by us. Scale up or down month to month.

    • Onboarding in about a week
    • Daily stand-up notes
    • Cancel any month

(07)Work

Selected projects.

All projects
01Homtia, property portal by Digital Prism

Homtia

Property portal

A property portal for Pakistan where people buy, sell and rent homes, plots and commercial space, with AI and voice search, buyer requests, featured agencies and free listings.

Web & appsVisit site
02Autoznap, automotive marketplace by Digital Prism

Autoznap

Automotive marketplace

An AI-assisted automotive marketplace that turns vehicle photos into professional adverts in seconds, with advanced search, comparisons and dealer lead generation.

React · Node.js · PostgreSQL

(08)FAQ

Common questions.

Still have a question?

Talk to a person, not a bot. Message us on WhatsApp at +1 (514) 919-5536 or send a note, and we will reply within one business day.

WhatsApp usWhatsApp usSend a messageSend a message
01How is an AI chatbot priced?

You get a fixed, itemized quote after a free 30-minute call. A chatbot grounded in your content usually goes live in 2–3 weeks, and a standard build covers content ingestion, one channel, lead capture, hand-off to staff and a usage dashboard, with extra channels or integrations adding to the scope. Model usage is billed by OpenAI, Anthropic or Google to your own account and depends on traffic, and we estimate it for you before launch.

02Will the chatbot make things up?

We reduce that risk by having the bot answer only from retrieved content, cite its sources and say when it does not know. We test it against real questions before launch and review conversations afterwards. No AI is perfect, so sensitive topics such as billing disputes or medical questions go straight to a person.

03How do you handle privacy for Canadian customers?

We collect only what the bot needs, redact personal details from logs where possible, set short retention periods and use API settings that keep your data out of model training. We can host the retrieval database in a Canadian cloud region and help you describe the bot in your privacy policy. This is general information, not legal advice; your privacy counsel should review your PIPEDA obligations and, in Québec, Law 25.

04Can the chatbot run on WhatsApp?

Yes. We connect it through the WhatsApp Business Platform using your business number, with Meta-approved message templates for anything sent outside the 24-hour customer service window. Meta’s rules allow AI assistants for a business’s own support, bookings and sales, but not general-purpose chatbots, so we scope the bot around your business.

05GPT, Claude or Gemini: which model should we use?

It depends on your questions, languages and budget. We test two or three models on a sample of your real questions, compare accuracy, speed and cost per conversation, then recommend one. Because the system is model-agnostic, you can switch later without rebuilding it.

(09)Related

Often combined with.

  1. 01AI IntegrationGPT, Claude and Gemini integrated into your product and workflows, with guardrails, evaluation and monitoring.LLM integrationRAG knowledge basesAI agentsCustom ML models
  2. 02AI Workflow Automationn8n, Make, Zapier and Python agents that triage email, extract documents and update your CRM, with people reviewing key steps.n8n, Make & ZapierCustom Python agentsDocument extractionHuman-in-the-loop
  3. 03DevOps & CloudCI/CD pipelines, containers and right-sized cloud infrastructure for zero-downtime releases and lower bills.AWS, GCP & AzureDocker & KubernetesCI/CD pipelinesMonitoring

Further reading

From the blog.

All articles
  • AI

    AI9 min read

    How to Add AI to Your Business Without Rebuilding Everything

    Five practical ways to add AI to the tools you already use, how to keep customer data safe, what it costs and a 30-day pilot plan to prove it works.

    Umar · October 23, 2026

  • AI

    AI9 min read

    AI Chatbots for Business Websites: Costs, Options and What to Expect

    What an AI chatbot really costs to build and run, how off-the-shelf and custom options compare, and how to keep answers accurate with a clean hand-off to your team.

    Umar · October 23, 2026

  • Pricing

    Pricing9 min read

    How Much Does a Website Cost in Canada in 2026?

    Real 2026 price ranges for Canadian websites, from DIY builders to local agencies, plus the ongoing costs, sales tax and quoting tips most guides skip.

    Khursheed Ahmad · October 23, 2026

Next step

Talk to us about
AI Chatbot Development.

Tell us what you need. We reply within one business day with honest advice and a fixed quote, or message us on WhatsApp at +1 (514) 919-5536.

+1 (514) 919-5536Callcontact@digitalprism.ca

Get a free quote
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WebsitesShopify storesWeb appsMobile appsAI integrationCloud & DevOpsBrandingSEO

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